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| Penchant for Quality |
The company is ISO 9001:2008
and ISO/TS 16949:2009 certified. New parts are routed through
the APAQ process and manufacturing quality is ensured through
rigorous process monitoring, control plans and checklists,
set-up approvals, capability evaluations and extensive use
of statistical techniques for process improvements and cost
reduction.
Customer complaints are promptly tracked from customer intimation till successful closure with root cause analysis and continuous feedback to customer on the status. A robust packing system ensures in-transit protection of shipped materials while offering quality support through a network of qualified support engineers having close proximity to client locations. |
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