Home > Terms of Use
Terms of Use
Terms of Use – Cooper Corp eFSR Genset
Cooper Corp eFSR Genset (Electronic Field Service Report) mobile application and web portal
Published on Google Play by: Cooper Corp E-FSR
Owned and operated by: COOPER CORPORATION PRIVATE LIMITED
Effective date: 1 October 2026 | Last updated: 7 October 2026
1. Who these terms apply to
Cooper Corp eFSR Genset (package name: com.coopercorp.cooper) is published on Google Play by the developer
Cooper Corp E-FSR and is owned and operated by COOPER CORPORATION PRIVATE LIMITED, Nariman House, M-
60/1, Additional MIDC, Satara, Maharashtra 415004, India. The application is listed publicly on the Google Play
Store so that customers, dealers and the wider industry can see it, but it can be used only by authorised dealers,
their service engineers and employees of Cooper Corporation. By logging in you accept these terms. If you do not
accept them, do not use the application.
Downloading the application does not create any right of access and it does not create any relationship between
you and Cooper Corporation.
2. Access is restricted
Accounts are issued by Cooper Corporation or by an authorised dealer. You may not create an account for
yourself. Your login is personal to you. You must not share your password, allow another person to use your login
or use an account issued to someone else. If you would like access, write to efsr.support@coopercorp.in or
contact your Cooper Area Manager.
Cooper Corporation may suspend or withdraw access at any time, including when your engagement with the
dealership ends.
3. Your responsibilities
• Enter information that is true, complete and recorded at the time the work is done
• Capture photographs, readings and the site photograph honestly and at the site itself
• Take the consent of the customer before you enter the customer details or take the customer confirmation
code
• Keep your device secure and report a lost device or a suspected misuse of your login without delay
• Use the application only for Cooper Corporation service work
4. What you must not do
• Enter false, misleading or back dated information in a report
• Use another person’s location, another person’s photograph or an image taken elsewhere as site evidence
• Copy, extract or share customer data, pricing or service records outside the application except as your role
requires
• Attempt to reverse engineer, decompile, modify or interfere with the application
• Use any automated tool or script to access the application
5. Ownership
The data recorded through the application belongs to Cooper Corporation. The application, its design and its
content are owned by Cooper Corporation or its licensors. Nothing in these terms transfers any right in them to
you or to your dealership.
6. Availability
We aim to keep the application available at all times, but we do not guarantee uninterrupted service. We may
update, suspend or withdraw any feature. Some functions require an internet connection.
7. Personal data
Personal data collected through the application is handled in line with our Privacy Policy at
https://www.coopercorp.in/privacy-policy.
8. Liability
The application is a tool for recording field service work. Cooper Corporation is not liable for any loss arising from
information entered incorrectly by a user, from a device fault, from a network failure or from use of the
application outside these terms, to the extent permitted by law.
9. Governing law
These terms are governed by the laws of India. The courts at Satara, Maharashtra have exclusive jurisdiction.
10. Contact
Questions about these terms may be sent to efsr.support@coopercorp.in or raised on +91 91755 42900 (Monday
to Saturday, 9:30 am to 6:00 pm IST).